REFUND POLICY

What is Your Refund & Exchange Policy?

DO YOU OFFER REFUND?

 You have 7 day from the date of receiving to claim for the return or exchange if:

  • The product is damaged, stained, defected or incomplete.

  • The product/s must be unused, in the original packaging with labels and protective stickers attached.

  • The product received does not match the size ordered.

  • This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.

  • Please be advised that inner-wear products are non-returnable/exchangeable due to the nature of the products and to maintain hygiene standards.
  • Fragrances, cosmetics, jewelry are neither exchangeable nor returnable.

  • Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.