What is Your Refund & Exchange Policy?
DO YOU OFFER REFUND?
You have 7 day from the date of receiving to claim for the return or exchange if:
- The product is damaged, stained, defected or incomplete.
The product/s must be unused, in the original packaging with labels and protective stickers attached.
The product received does not match the size ordered.
This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.
- Please be advised that inner-wear products are non-returnable/exchangeable due to the nature of the products and to maintain hygiene standards.
- Fragrances, cosmetics, jewelry are neither exchangeable nor returnable.
Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.